Frequently Asked Questions
Everything you need to know about our handcrafted collections.
How should I care for my batik garments?
To preserve the vibrant colors and wax-resist patterns, we recommend hand washing in cold water with a mild detergent or specialized batik silk soap. Avoid wringing and dry in the shade to prevent fading.
Are the patterns on the fabric unique?
Yes, because our batik is handmade using traditional wax-resist dyeing techniques, each piece features subtle variations that make it a one-of-a-kind work of art.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that custom-tailored batik pieces are final sale.
Do you ship internationally?
Yes, we ship our collections worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How do I know my size?
Each product page includes a detailed size guide. Since our traditional cuts may differ from standard fast-fashion sizing, we recommend measuring a similar garment you own to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.